Amazon is helping to make returns easier for customers by offering a box-free, label-free return option at over 500 Whole Foods Market stores across the U.S. This option is also available at other locations including Amazon Books, Amazon 4-star, Amazon Fresh grocery stores, Amazon Go stores, UPS Store locations, Kohl’s, and more.
This year, customers have even more time to decide if they want to return an item as this year’s return window is even longer: new and unused items shipped between October 1 and December 31, 2020 can be returned until January 31, 2021 for any reason.
“During a holiday season that might be more unpredictable than year’s past, our employees want to help customers have one less thing to think about by giving customers more time to return, and by providing a variety of free, convenient, and easy return options this year,” said Libby Johnson McKee, director, Amazon WW returns, ecommerce and sustainability, in a statement. “Our hope is that by offering so many return options—from tens of thousands of drop-off locations to shipping an item back—as well as more time to think about making a return, customers can relax and shop with confidence this holiday season.”
