Big Y has added 10 more sites to its myPicks online ordering ecommerce platform throughout the greater Springfield, Massachusetts area. This program enables customers to order groceries online for curbside pickup via temperature-controlled totes in secure lockers at the grocer’s supermarkets.
“Out of the gate, we’ve seen many of our customers taking advantage of myPicks,” said Christian P. D’Amour, Big Y’s director of e-commerce, in a statement. “Whether they are placing large weekly orders or small daily ones, picking up in the morning or late into the evening, our feedback has been overwhelmingly positive. Our myPicks team is continually tweaking our service based upon daily customer feedback. One enhancement that I am particularly excited about is the implementation of same-day order and pickup available at these 10 locations by the end of summer. I’m grateful to our team for their passion in bringing e-commerce to our customers. Just this past week, we received a comment from a shopper that said, ‘I am thrilled you are now offering online shopping. It has become an essential part of making my life a little easier.’”
